Ethos

At The Whitehouse we support people by seeing the person and not the illness or disability. We believe that everyone is different and individual and we are never judgemental. We aim to support our resident with this flexibility and respond to the ever-needing changes. We ensure that all needs can be met. The resident’s wellbeing is significant to us and we will try our upmost to ensure your family member/friend is cared for professionally with their stay.

We take time to get to know as much as we can about each person thereby enabling us to administer support and care, tailored to everyone.

We listen, we pay attention and we actively support.

We manage any challenges that may arise with empathy and compassion always placing the person and their needs first.

We update, we care, we take pride.